Hotel Butterfly
Co mówią goście
It was comfortable but a bit dated.
Moore
kwiecień 2024
We got room with mountain view. The hotel had great breakfast variety. Only hotel where we saw complementary high tea from 4-5:30 pm. Our stay was very comfortable. Unfortunately, the weather was cloudy so we could not see mountains, but view from our room was great. They also provide complementary taxi to/from train station.
Albal
maj 2025
The hotel is very close to the Zermatt train station, an easy walk. Nice interior, and the room feels luxurious. After arrival, we decided to have dinner at the hotel restaurant, and it was my birthday, my wife was able to arrange a little surprise for me with very short notice to the restaurant staff. Special thanks to the restaurant staff :). Dinner and the restaurant atmosphere were perfect. The breakfast was really good and enjoyed during the stay. There was a complimentary afternoon tea for the hotel guests; unfortunately, we were busy exploring Zermatt.
Eranda
lipiec 2025
The location was perfect! The view from our balcony of fifth floor was to die for! They have free shuttle to and fro from hotel to train station which is easily walkable but is useful if you have heavy luggage. All the local shops were two minutes walking distance. They have excellent evening tea which is free with freshly made cake, which was excellent! The rooms were large and very comfortable. The breakfast had excellent choices.
Roopa
kwiecień 2025
Hotel Butterfly was a great place to stay for our first visit to Zermatt. Our room on the 5th Floor could see the tip of the Matterhorn so when we knew it was clear we headed to the lookout. The location was an easy walk from the train station so we were able to walk there but they have a shuttle service if you need. The room was clean and had all we needed. The breakfast offered a great variety of offerings so each day we were able to try different things. The staff was very helpful. Zermatt is an easy place to walk around so the location was perfect.
Arnoff
maj 2025
The hotel is a short walk from the train station and is located right among all the restaurants and main town center. The room was clean and comfortable and the bathroom was a nice size with a great shower. The breakfast was fantastic, we looked forward to it every morning! All the staff were very helpful and friendly. We would definitely stay here again. If you can eat at Grampy's !!
Jason
czerwiec 2025
EVERYTHING! And that’s just not enough, the location of the facility is amazing. Very close to both stations. The cleanliness of the hotel was top tier, but if I had to choose what I found to be the best was the staff. Starting with the manager Simone who goes above and beyond for her guest. Helia who works at the bar/restaurant is amazing, one of the sweetest people I met, with an incredible attention to detail. All the staff from kitchen, to service to front desk is what will make us return. I loved it here and will be considering a home away from home for years to come!! Couldn’t thank you all enough!
Rivero
styczeń 2025
Wow, what a fantastic hotel. From the moment we arrived we were greeted by the friendliest and most accommodating receptionist. We had the most fabulous room which was spacious, very clean with quality bedding and linen. Having an ice maker available within the hotel was a real bonus. Just loved the complimentary afternoon tea and the buffet breakfast was excellent. We had the most friendliest waitress as well. Just loved this hotel and we can highly recommend it.
Paul
czerwiec 2025
Great location, short distance to train station, shops and restaurant. Excellent facilities including sauna, steam room and the free shuttle service really helps for a family with children and heavy luggages. Delicious buffet breakfast and plenty of options, afternoon snack is also good. Superb customer service, kitchen staff were nice and polite. Special thanks to Doreen on the reception for a warm welcome and providing lots of information on local attractions and how to get around, excellent customer service. She made us feel a very valuable customer. Very relaxing accomodation, the room is clean we would like to come back.
Rodel
październik 2024
The location of this hotel is perfect. Right in the middle of the town but set a street back so it is sheltered from the noise of the main street. Also very convenient for the main train station and the Gornergrat train. The staff were very friendly and the hotel itself was pleasant to stay in. It has a lovely reception, seating, bar and dining areas. We stayed in the main hotel on the 4th floor (409). Our room had a big corner balcony with lovely views down the valley and of the mountains (not the Matterhorn itself but you can't have everything!). Breakfast was buffet style served from 7.00am, and it was all very nice. They also do complimentary afternoon coffee/tea and cakes.
7603peterc
wrzesień 2024
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